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Can I Get A Refund On My Travel Insurance Policy?

Your plans have changed, and suddenly you don’t need that travel insurance policy any more.

Is there any chance of getting a refund?

No refunds by Ben Husmann

The short answer is that it really depends on the refund policy set out by your insurer.

In the United States, travel insurance policies have a “free look” period of 10 to 15 days where customers can review their policy and return it for a refund.

However, this free look policy isn’t required on travel insurance policies in Canada. Practically, this means that your travel insurance provider can set its own policy on refunds.

That said, there are a few general rules for refunds.

  • Most companies will not allow a refund if you’ve already left on your trip, or if you’ve made a claim on your policy.
  • Companies usually only allow a refund for a set number of days from when you first purchased your policy.
  • Most companies don’t allow refunds on the trip cancellation or trip interruption portion of your travel insurance.

Tip for Visitors to Canada InsuranceYou may need to provide the company with written notice of your cancellation. Ask the company if they require written notice; don’t assume that verbally cancelling the policy will get you a refund.

World Nomads allows refunds if you cancel your policy within 14 days of purchase, and you haven’t left on your trip, and you haven’t made a claim and don’t intend to make a claim.

Some policies will give you a refund on the unused portion of your trip, less a small administrative fee (usually around $20), as long as you haven’t made a claim.

For some policies, there’s some discretion regarding refunds. It never hurts to phone the insurance company and politely ask if you can get a refund on your policy.

Photo by Ben Husmann.

*As always, the information on this page is from one Canadian traveller to another. We have spent years abroad and have gotten to know the ins and outs of the industry however we are not travel insurance agents. If you have any travel insurance questions, please talk to a qualified travel insurance agent or broker. Finally, policies and plans can and do change all the time, without warning, so always consult your insurance policy since that is the legal document to which you are agreeing to.
*This article is only intended as general advice. Please check your own policy carefully.

A true world traveller, Lanie Kay has been to over 30 countries in the past decade and loves nothing more than waking up in a foreign country. Born and raised in western Canada, she knows the value of a dollar and, just like everyone, wishes there was more transparency when dealing with large companies.

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